frequently asked questions

  • As a small business run by one person, all orders typically take 7-14 business days to process and ship out. We appreciate your patience and understanding as we work hard to fulfill each order with care.

    • Free Shipping on Local Orders
      Enjoy free shipping on all local orders within Springfield, Oregon—this will be applied automatically at checkout.

    • Free Shipping on Orders Over $75
      Use code FSMYE75 at checkout.

    Thank you for supporting our small business!

  • At this time, we are only accepting exchanges or store credit. Please reach out if there is a particular situation, and we will gladly help.

  • It depends, as a small boutique we try our best to bring any items back in stock. Please reach out to us for any specific item questions, and we will be happy to help.

  • You can return items within 14 days of delivery as long as they are unused, with original tags, and in good condition. You’ll be responsible for the cost of return shipping, and we recommend using a trackable service, as we’re not responsible for lost or damaged items. Returns will be processed as store credit or exchanges, depending on availability. Original shipping fees are non-refundable. To start a return, please contact us immediately using the form below.

  • Caring for Your Handmade Jewelry

    Each piece of our handmade jewelry is crafted with love and care, which means they may have small imperfections that make them uniquely yours. These variations are part of the charm and artistry of the creation process.

    Clay Earrings Care:

    • Keep your clay earrings dry and avoid contact with water or perfumes.

    • Store them in a cool, dry place to prevent any warping or discoloration.

    • Gently clean with a soft cloth to maintain their shine.

    Metal Jewelry Care:

    • Avoid prolonged exposure to water, lotions, and harsh chemicals, which can cause tarnishing or discoloration.

    • Clean with a soft cloth and mild soap solution, then dry thoroughly.

    • Store in a jewelry box or pouch to prevent scratches and tangles.

    To Extend Longevity:

    • Remove jewelry before swimming, showering, or exercising.

    • Keep jewelry away from direct sunlight for long periods to prevent fading.

    • Handle with care to avoid bending or breaking delicate pieces.

    By following these simple care instructions, you can ensure your handmade jewelry stays beautiful for years to come.

Black and white image of a lotus flower with text 'MYE BOUTIQUE' and words 'SIMPLICITY', 'MODESTY', 'ELEGANCE' at the bottom.

Returns

If for any reason, you are unsatisfied with your purchase, please do the following:
  • Fill out the contact form
  • Subject line: order number
  • Message: reason for returning & whether it is a return for store credit, or an exchange
    (Keep in mind, that all items are low quantity and most could be out of stock)